At the beginning of each month, sessions for The Hive Breakfast Club and/or The Hive After School Club (depending on which your child attends) will be booked via Arbor. Each booking automatically generates an invoice for the session. As soon as a session is booked, an invoice is raised, and parents can view, download, or print invoices by accessing their child’s profile in Arbor (please refer to the FAQ pages for guidance).

Booking and Payment Schedule

• Bookings for September will be made in July and must be paid by 20th August.
• Subsequent bookings will follow the same pattern: for example, September bookings for October sessions, and so forth.
• Fees must be paid in full by the 20th of each month, in advance of the following month’s sessions (e.g., payment by 20th August for September sessions), regardless of whether school is open.

Important Payment Policy
Invoices for the next month will not be raised until the previous month’s fees have been paid in full. For example, if October’s fees are not paid by 20th September, bookings for November will not be made, and your child will be unable to attend in November. Persistent late payments may result in your child’s place at the club being withdrawn.

Reminders and Account Status

• A reminder email will be sent around the 18th of each month.
• An automated email will follow around the 21st if payment has not been received.
• Account status indicators:
  • Red – Outstanding balance
  • Green – Account in credit
  • Grey – Account clear

Payment and Booking Information for The Hive

If you pay using Childcare Vouchers, please ensure your child’s surname is included in the payment reference.
If you pay via Universal Credits (Tax-Free Childcare), please provide the school with your TFC reference number so we can correctly match your payment. There is no change to the way these payments are processed. Once the school receives confirmation from our Trust that payment has been made, your account will be credited accordingly.

Emergency Session Bookings

If you require an emergency session, please email osc@williamlaw.pdet.org.uk. The school will book the session on your behalf, and an invoice will be raised which must be paid before the session takes place.

For Breakfast Club emergency sessions, please phone the Club Manager from 7:30am on the number below to check availability. Please do not arrive without confirmation, as we may not have space to accommodate your child.

Annual Application Process

Each year, around May/June, current attendees at The Hive will receive an application form to request a place for the following academic year. Confirmation of places will be sent before the end of the summer term.

New Reception intake families will receive an application form in their admissions pack.

Contact Information

• Email: osc@williamlaw.pdet.org.uk (available 8:00am – 4:00pm)
• Club Manager Phone: 07522 987068 (available 7.30am to 8.00am and 4.00pm to 6.00pm)
  • Breakfast Club: 7:40am – 8:00am (Monday to Friday)
  • After School Club: 3:45pm – 6:00pm (Monday to Friday)