FAQ

What activities can you do?

We aim to ensure that your child takes part in as wide a range of activities as possible. Therefore the activity programme is planned in advance by the Centre Operations Team and will be advised upon arrival. Details of the activities are on the centre pages, but if you have any questions at all, please call and speak to one of our team. As there are large numbers of different activities available at each centre, we cannot guarantee to fit every activity into each holiday – there just isn’t time! This is particularly the case with shorter breaks.

Mobile phones

We don't allow children to bring mobile phones with them to centre, however we will update the school twitter page.

Does my child need to be able to swim?

All of our watersports activities require a level of ‘water confidence’, which is defined as:

·         Ability to duck under water

·         Confidently swim 15 metres* in a life jacket or buoyancy aid without signs of panic

*If your child is attending our Surfing holiday at Beam House and would like to swim without a life jacket or buoyancy aid then they will need to be able to confidently swim 50 metres. For our Extreme Adventure holiday at Osmington Bay they will also need to be able to confidently swim 50 metres and be happy jumping in the sea with a buoyancy aid.

What if my child has their birthday whilst at PGL?

If your child is celebrating their birthday whilst on their PGL holiday they will receive a PGL birthday card on the big day! Enclosed in this card is a ‘queue jump sticker’ which can be worn on the day and gives your child the opportunity to be first in the queue within their group, for everything they do that day from activities to dining room queues. We do not provide cakes, however if you wish to purchase and bring one along for them to have on the day then this can be arranged with the centre.

What is the food like?

We work with leading catering organisations to ensure our food is the best. A vegetarian option is always available and we can accommodate most special dietary requirements. Please see a sample menu on each of our centre pages online. 

What time will my child be going to bed?

Even the most active children feel tired after a full day of activities followed by our evening entertainment programmes, so we insist on sensible bedtimes for children to ensure that everyone gets a good night’s rest. Exact times may vary from centre to centre but are typically 20.30 for our 7-10 and 8-10 age groups, 21.30 for 10-13s and 22.30 for 13-17s.

For more information please visit https://www.pgl.co.uk/en-gb/group-residentials